Repairing Your Appliances

Posted on: 25 August 2015

When one of your household appliances stops working, you face the decision of replacing it or fixing it. In many cases, opting for the latter solution and calling an appliance repair company, like Affordable Appliance Repair, is a cost-effective solution -- and you won't have to go through the hassle of lugging your old appliance to the curb and having a new one delivered. Regardless of which appliance needs attention, an experienced appliance repair person can deliver results quickly. Although you'll likely be interested to ask how quickly the person can visit and how much he or she charges per hour, here are three other important questions to ask.

What Do You Think Is The Problem With My Appliance?

While it's true that the appliance repair person won't be able to identify the problem you're facing with 100 percent certainty until visiting your home, clearly explaining the problem you've noticed with your appliance and answering the person's questions over the phone can often help an experienced repair person provide a likely diagnosis. Asking this question gives you the chance to evaluate the repair person's knowledge and also helps you get an idea of what the repair work will cost. Listen to how the person answers your question and asks follow-up questions, and you'll also get a sense of the person's expertise.

How Long Will It Take To Get Parts?

When you're waiting for an appliance to be repaired, you're often at the mercy of the parts supplier. Ask the repair person how long it will be until he or she has the replacement parts in-hand. Ideally, the repair person will work with a parts supplier that has a vast selection of parts and ships quickly. Many reputable appliance repair people will actually use their cellphone and order the parts from your home to get the process moving as quickly as possible.

What Should I Do In The Meantime?

Asking the appliance repair person if there are any tasks you should tackle can help you evaluate the person's helpfulness and honesty. For example, when asking about a broken refrigerator, a scrupulous repair person should tell you to unplug the appliance to prevent the condenser from running excessively and to place towels around the base of the freezer side of the appliance to sop up any ice that will soon melt as the appliance comes up to room temperature. When talking to appliance repair people, you want to work with someone provides this type of helpful advice.